How to Make a VoIP Call - Is it Different? | VoIP Blog

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How to Make a VoIP Call - Is it Different?

js1voip | 01 April, 2013 01:01

If you’re considering switching to Voice Over IP Providers so you can reduce your telephone bill, you’re probably wondering what you’ll have to sacrifice and what you’ll have to gain. At 1-VolP, we have been in the business since 2005 and have accepted the challenge to make Voice Over IP Providers as simple to use as your current home or office phone system -- and we're sure you will be impressed. For businesses large and small we offer hosted IP PBX capabilities with SIP Peering to deliver a reliable and effective alternative to even the most sophisticated traditional office telephone systems.

 

Voice Quality

You may have heard that the voice quality on Voice Over IP Providers can be inferior to cell phones and certainly to land lines, but innovations have smoothed out many of the glitches that arise from using an Internet connection to carry your call. Naturally, the reception you get will depend on how much bandwidth you have at your disposal, a dial-up connection is not going to have as crisp a voice quality as a broadband connection.  

 

Some Voice Over IP Providers push cheap components which can affect the overall performance of a VoIP call. At 1-VolP, our components are provided by industry leader Cisco and range from single line phones for your home to business-class multi-line phones with features like:

- Call transfer

- Speed dial

- Programmable LED buttons, up to 64 in linked attendant consoles

- One touch transfer

- Call pickup

- Busy lamp field

 

Off-Net Capabilities

If you are concerned that you can't make calls unless your at your home or office, unlike many Voice Over IP Providers, 1-VoIP provides a bundle free plan that gives you “off-net” capabilities. Our IP Phones are pre-configured so they can be accessed by whatever telephone service you use when you are on the road and away from your Internet connection.

 

Savings

You will be impressed to find that without sacrificing voice quality or convenient features, you can cut the cost of phone service from 50 to 70 percent, especially when compared to premise based PBX systems where annual software upgrades and potential hardware failures drive up the costs. At 1-VoIP, our Hosted IP PBX System is continually upgraded at no cost to you with innovative features provided free of charge as a service to our customers.

 

Cloud Management

Integrated in our hosted IP PBX systems are hassle free functions to manage all communications in the cloud, thereby eliminating the need for continuous PBX upgrades, high maintenance costs or separate IT staffing.

 

Customer Service

To ensure you have superior service to other Voice Over IP Providers, 1-VoIP features rich broadband phone services for residences and business with the VoIP Your Life’s service giving you access to live customer service representatives trained to deliver one-call resolutions to any problems that arise with your equipment or connection. With end-user satisfaction as our foundation, we approach our customers with a friendly attitude combined with intricate knowledge of the cutting edge technology that beats our competition hands-down. 

 

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