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What you need to know about business VoIP phone service

superuser | 01 April, 2013 01:01

There is no denying the fact that Voice over Internet Protocol (VoIP) is rapidly emerging as the communication technology of the future for all sizes of business enterprises. VoIP basically is the ability to make telephone calls over the internet to either a receiving computer or a telephone.

VoIP technology, simply stated, uses something called packet switching where sound is converted into packets of data that are sent over the internet and reassembled at the receiving end by one's computer or telephone. If a high-speed internet connection is used, a conversation can take place that easily compares to a regular telephone call in sound quality.

With the passage of every year, VoIP continues to bring higher standards of quality and multiple features, and there is no doubt that VoIP will be a viable technology for business communication for many years to come.

Several VoIP service provider companies are realizing the potential that VoIP services offer business communications and are now offering VoIP business plans to consumers. One of the distinct advantages for businesses to buy a VoIP system is the fact that it costs significantly less than most standard telephone services.

Further, most VoIP plans will allow you to make unlimited long-distance telephone calls for incredibly inexpensive rates. Most VoIP subscription plans include extra features such as call waiting, call forwarding, three-way conferencing and voice mail as part of their standard package. Another noteworthy benefit is that many VoIP service providers will allow you to select a new area code and phone number for your VoIP calls.

In a nutshell, the biggest advantage of business VoIP service over traditional phone services is the complete integrated communications solution that it offers. With a business VoIP phone, it is possible for you to make inexpensive domestic as well as international voice calls. You can take advantage of both audio and video conferencing. You can have voice messages and fax messages sent to your email address. Outside of these, there are many other features extremely useful to increase productivity.

Benefits of internet VoIP phone service

superuser | 01 April, 2013 01:01

An Internet VoIP phone service is also known as Voice over Internet Protocol (VoIP). This facility uses an existing internet connection for both outgoing and incoming telephone calls instead of using the traditional telephone line. It can be stated without fear of contradiction that there are several benefits of internet VoIP phone service over traditional land line.

Benefits of internet phone service

There are three main types of internet phone services: web to phone, phone to phone, and web to web. Web to phone allows you to place a call to a landline phone or mobile phone from a personal computer using web based VoIP software. Phone to phone allows you to use a VoIP telephone to make or receive phone calls that are placed over the internet. Web to web allows you to place calls from your computer to another computer and requires you use a headset with a microphone to communicate on calls.

Of course, the biggest benefit is cost savings. There are no set-up or installation charges involved. Once you switch to internet phone service, you will know the cost savings are substantial over the same types of calls through a traditional phone company. There are different plans offered by the service providers, and it will be largely cost-effective if you choose the plan that best suits your needs.

Internet phone service offers the most extensive and technologically advanced features that traditional phones can never match. There are standard feature like voicemail, caller ID, call waiting and call forwarding that come free with the package. There are a host of advanced features that will enable you to further save money and increase productivity.

The internet phone service has now overcome most of its initial hiccups, and today it is widely acknowledged as reliable as all other types of phone service. You will indeed be pleasantly surprised by the crisp voice clarity you get with internet phone service. Talking to someone around the world will seem like you are talking to someone next door.

Internet phone service is easy to install and operate. As a matter of fact, you will only be required to connect an analog adapter to your telephone in order for it to work with the new digital service. Some internet phone service providers offer special calling rates for long distance and even international phone calls with their packages. This can be particularly helpful if your business requires frequent calls to overseas customers.

The fact you can potentially save huge sums of money has tempted many individuals and business enterprises to look into getting an internet telephone. Placing internet phone calls allows users to call anywhere in the world from their computer at a fraction of the cost. Some internet phone service providers offer special calling rates for long distance and even international phone calls with their packages. This can be particularly helpful if your business requires frequent calls to overseas customers.

Internet telephony is portable in the sense that you can carry your headsets and laptop to virtually anywhere in the world, as long as you have an internet connection and receive or make phone calls using VoIP software.

If you are considering a choice between an internet telephone and a traditional phone, please know that high speed internet service is required in order to make and receive calls from your computer. Slow internet speed can cause the software to malfunction while communicating. Another drawback with internet phone is emergency services like 911 will not be as reliable as with a traditional phone because your call will be based on an IP address, and not on a physical address.

Eliminate Long Distance Fees and Cut Costs With a SIP Trunk System

js1voip | 01 April, 2013 01:01

An SIP trunk system can help your business to decrease the costs of long distance calls that your business may be paying. New technologies, such as Voice over IP (VoIP), that allows long distance calls to be made through the Internet. An SIP trunk system is able to transform voice into data and send it over the Internet's vast connections. Because of this, the user no longer needs to pay for the use of traditional long distance lines. For most businesses, this can be a huge money saver.

Cutting Costs

Long distance service is a critical aspect of communication for many businesses. Even a town in the next county could count as a long distance call, and those costs add up. Because of innovations in communication technologies, business are able to grow to operate nationwide or internationally quite easily. VoIP technologies concentrate on the way that the business needs to communicate with clients, customers and potential partners. Without a way to quickly call customers and colleagues that work outside of your area, a business could not be successful. This can drag down an operating budget, especially when long meetings are held over traditional phone lines or by using cell phone minutes.

When setting up a SIP trunk system, the costs go down considerably. Because of the way data is sent from one user to the next, there are no additional costs. There is a service fee paid for using VoIP or other Internet based communications, but the costs are not based on per minute charges like most traditional long distance services. This cuts down costs considerably for any business of any size, and the initial investment is small in terms of potential overall costs without it.

How It Works

Those considering investing in an SIP trunk system do need to understand a few key points about this service.

  • The term SIP refers to Session Initiation Protocol, which is an Internet Engineering Task Force or IETF standard protocol.
  • This system allows for real time communications over multimedia channels. This includes Internet chat, video, telephony calls and gaming applications.
  • The service is incredibly fast. There is virtually no difference in using VoIP service like this compared to picking up the phone and making a call. The VoIP call quality is virtually the same or in some cases may be better.
  • Finding a SIP provider with unlimited trunks on their system, such as 1-VoIP, means you could substantially lower your costs overall compared to many other peer providers which charge per trunk.
  • This tool will allocate bandwidth properly, and so it is one of the best ways to increase cost efficiencies within a business. With a company like 1-VoIP, you could substantially reduce your VoIP costs by eliminating the need to pay for each corresponding talk path and avoicing the hidden “Soft Cap” penalty.
  • In addition to these factors, also keep in mind that SIP trunking can work over an existing PBX investment. This provides additional benefits, though, that the PBX system may not. This includes providing the user with voicemail services, auto attendants and other specific features depending on the package selected.

Overall, any business using other methods for communication should consider the potentially lower cost associated with using a SIP trunk system. Take advantage of the cost savings offered to the business by this system of VoIP communication without decreasing call quality, but while increasing the efficiency of your staff. With more tools and better efficiency, this system can help lower the costs while improving output and ultimately, more sales!

Boost Productivity and Sales with Voice Over IP Providers

js1voip | 01 April, 2013 01:01

Imagine a business world without mobile phones and the internet; if a business person needed to leave their desk at the office they’d risk missing vital information from their colleagues or vital calls from customers and leads.  Thankfully, mobile phones and internet technologies came around and made everyone’s job easier by keeping everyone connected. 

Today, more and more businesses that have traveling sales teams or diverse office locations are accessing technologies to boost their overall communications with their home office, customers and one another.  Voice over IP Providers are helping to integrate the newest communication technologies that have hit the market for small to large businesses.  And according to many businesses that have started implementing VoIP services, such as 1-Voip, the technology is priceless in terms of overall productivity, access to colleagues and to customers. 

Voice over IP solutions could differ depending upon the service provider you choose, and you may want to do some research to find a company that can provide solutions to fit your company.  If you’re experiencing difficulty locating your sales people while they’re on the road and want more connectivity with them; VoIP can make this happen.  Not only can you automatically forward calls from your home office to your sales person from their clients; you can also use technology to tell you if they are available in the first place.  Because sales and marketing reps, customers, and co-workers are frequently needing to contact retailers and distributors with questions; having a communication system set up to do this in real time is crucial to a successful business these days.  VoIP allows your staff to be available for important matters, regardless of their location.  Think of it this way- wouldn’t you want your team available to clients “now” rather than “later”- this is what sells and this is what boosts productivity- real time interaction with Voice over IP.

Businesses are constantly looking for ways to improve customer service and to take the leading edge from competitors. By searching for the right Voice over IP Providers; you’re able to offer your clients a gateway of communication to their personal account manager or sales person when needed- on their terms and on their time.  No one likes to have their calls answered by an answering service or by leaving a message- especially when you need something “now”.  With VoIP- geography is not an issue; it’s all about being available to meet your customer’s needs when they need you.

Voice Over IP providers can comingle your current central office’s voicemail, messaging, calling features, and those of the employees personal communication devices (and much more) with one integrated system.  And best of all, even if you currently have some type of infrastructure set up at your business, the entire communication network can be migrated into your current system; saving you even more money.  Combining all your IP- based communications on one platform helps in the overall managing of the system, as well.  VoIP communications is a cost saving measure that many businesses are utilizing; if you look at the benefits of added productivity, more connectivity, and the potential to increase sales- it’s a winning situation. 

Is SIP Trunking by 1-VoIP Better for Your Business?

js1voip | 01 April, 2013 01:01

Could SIP Trunking be right for your business? For many businesses, it is the perfect fit overall and a great option when a traditional phone system needs an upgrade, but the business isn’t at a point to be able to upgrade it completely. If your business has a current PBX system in place, and you do not have to replace it (it's got some life left in it) then you may be able to move to SIP Trunking. By doing so, you will be able to save substantially on your long distance and local calling costs right now. If you are considering how well this system can work for your business needs, turn to 1-VoIP to find out if SIP Trunking is right for you and how to put it in place.

What Is It?

SIP Trunking can be quite powerful. It allows the business to keep all of the old phone systems functionality. However, it allows for integration of the Voice and Data communications to occur, within that old system. When you turn to 1-VoIP, the company will service your account until the point you are ready to move to an upgraded service, such as Hosted VoIP PBX. In short, this could be one of the most efficient methods to managing your communications at the point you are at now.

What SIP Trunking Offers

When you move to SIP Trunking, your business will benefit. It will help to reduce your costs significantly because it eliminates the need to pay for each simultaneous talk paths. In addition, it helps you to avoid Soft Cap, which is a penalty you'll likely pay otherwise. The service can help you to have peace of mind when it comes to having effective, but affordable solutions for communications. Here are some of the benefits of using 1-VoIP's SIP Peering service.

  • The company's primary and secondary switching facilities are 200 miles apart, which means they are protected even if something were to happen to one.
  • Each of these facilities is built using Dell Poweredge Servers, which offer the level of redundancy your business needs for long term protection of your service.
  • This level of intense redundancy is not just for your outbound calls, but also for your inbound calls as well.

Keep in mind that the connectivity level of your SIP Trunking service is excellent. You can count on the service to remain connected. The other key benefit of using this service is the far lower costs. Since you are using 1-VoIP as your service provider, you will pay a very low price compared to what your competition may be paying for the same service. Some companies will charge you per trunk, but at 1-VoIP this does not happen. Rather, the company offers you unlimited trunks with your SIP Peering service. This translates into very effective savings for your business. The question you have to ask is can you afford to not have the right connectivity tools in place for your business? If not, turn to SIP Trunking from 1-VoIP.

 

Value-Added Business VoIP Features to Set Your Business Apart

js1voip | 01 April, 2013 01:01

Business VoIP service is not something to shy away from for your organization. It can provide you with outstanding tools and resources to accomplish all of your goals, ranging from basic communication to more advanced features. No matter how new or unique your business is, or how much your current seems to be doing good enough for you, realize that there are limitations on other systems that VoIP technology improves. 1-VoIP can help you to get the right level of business VoIP service in place so that your business can benefit.

Empower your employees to do more. Improve your bottom line by reducing labor costs while getting improved access to customers. Improve communication and give employees better tools. Make your profits by communicating with clients in a more effective manner. You can do that in numerous ways using business VoIP service.

  • One of the features 1-VoIP offers is called Find Me Follow Me. This allows the phone to ring to various numbers, such as your home, cell, office phone or customer location, whenever someone calls the extension.
  • Call forwarding, call history and other features are all available to you with VoIP. These are features you may be using or may not be using effectively enough. VoIP makes it easier to use them multiple times per day.
  • A great business VoIP service is attendant console, which allows your receptionist to look up employees, transfer calls effectively and to view status of employees easily. It manages your call flow far more effectively.
  • Unified messaging is another key benefit, since it allows you to access your voicemail through your inbox and allows you to organize your messages so you can easily find them later.

These are just some of the tools that business VoIP services can offer to your organization. The list of features goes on and on, but you may be asking why any of these are going to help your business. The fact is, it will. You will pay far less for your VoIP service than you are paying for your business lines right now. If you make international calls, you'll save even more. This is a substantial savings on your phone bill each month. What business can afford to pay more than it needs to?

In addition to this, the business VoIP services also empower your employees. They can do more and do it more efficiently. This means productivity is up, but since the system works so well, your employees also are able to enjoy their job more. The features of this service help to make the system more effective, flexible and overall easier to use. If your business is ready to see just how effective business VoIP service can be for your business, contact 1-VoIP. The company can help you to determine if this is the right investment for your business and offer you the service your business needs. Find out what you are missing right now, and how you can cut your phone bills down considerably.

Asterisk SIP: A Complete PBX in Software

js1voip | 01 April, 2013 01:01

Have you heard of Asterisk SIP and the benefits it can offer to your business? For those that have not, it may be time to explore how this tool can change the way you are communicating and doing business. Also known as Asterisk PBX, or just called Asterisk, the product is a Linux based open source software and is the complete solution for PBX in software. Those who use it will find it gives users all of the features they want and need to use, in addition to including numerous features other PBX systems do not offer. If you are considering the use of it, turn to the Voice over IP provider www.1-voip.com to get the process underway.

More Information

This system runs on Linux and is able to provide all of the features that you want and expect to get from a PBX. Asterisk SIP is able to provide voice over Internet protocol using all of the standard telephony options and equipment that is currently available, but it uses inexpensive hardware (when you compare the costs to other options in place.) What can it offer to you? Look at some of the details of Asterisk SIP.

  • It gives you the voicemail services you want using a contact directory.
  • It can provide a small business with inexpensive call conferencing solutions, therefore reducing the overall cost impact.
  • It gives you interactive voice response
  • It gives the small business call queuing which allows for more efficient use of the overall functions of the business.
  • It provides support for three-way calling
  • You can use it along with the caller ID services you want and may currently have.
  • It can also work with, or support, ADSI, SIP and H.323.

This is only a partial list of the features that Asterisk SIP can offer to your business, but there is still more to know about this unique option. It does not require any additional hardware for you to use it as Voice over IP, either. It supports numerous hardware devices including all of those manufactured by the company's sponsors, including products from Digium. This allows it to interconnect with the analog and the digital equipment that you have.

For many businesses, the move to use Asterisk SIP is a good, strong decision. It can give you all of the power and tools you need, but it does so without the extra costs. For those businesses considering the advantages of moving to VoIP in general, the first step is to find out which solution is right for your business. You can do that by contacting www.1-voip.com, a company that can help you to connect with the service you need at a price that fits your budget and helps you to achieve your goals.

Top 5 Reasons You Should Contact Voice Over IP Providers

js1voip | 01 April, 2013 01:01

Voice over IP providers can answer your questions and help you to make the key decision you need to make for your business. Is VoIP right for you? While this is a decision you can make for yourself, for your business or your soon to be business, having professional advice and a bit of added direction can help you to accomplish more, and help you to avoid some of the hassles that can occur. The Voice over IP provider, www.1-voip.com can help you to accomplish these goals as a trusted partner for your business.

However, is this for you? What can you do to move your business forward? Look at a few of the most common instances when a business benefits from turning to voice over IP providers.

  • Are you paying too much through your business phone bills? To save money, you wouldn’t want to stop your employees from communicating as often with customers or prospects. A VoIP service can help you to drastically reduce your phone costs, but it would also provide for many additional features!
  • Does your business use numerous phone lines? This can also be a reason to turn to a voice over IP provider. This service can help you to combine numerous lines into one system, making the entire process of communicating more efficient and convenient for your business, without any added cost.
  • What about your needs to have your team communicate easily to the base office or to their clients while they’re working remotely or traveling? Voice over IP services can integrate cell phones into the system so that they appear to be integrated into the larger system when someone calls. A client would never know that they’re calling your personal phone line! Also, all voicemails are integrated into one system.
  • Perhaps you just want your business to look and function at a higher professional level. This is something you can do too, because your customers will have features like auto attendant and the ability to offer callers options to communicate easier with you. The fact is, you can gain professionalism just by using this tool.
  • Perhaps your business has simply outgrown the current product it has. If you want your business to have access to new technologies and to have the ability to grow with your company, you need a service that can keep up. This means not having to keep updating your software, hardware and maintenance throughout the process. Voice over IP providers help you to get a system in place that grows with you.

The services and products provided through www.1-VoIP.com are of the utmost quality of convenience, speed, and integration. The company can work with you to achieve the goals that your business has. Keep in mind that you do not have to worry that your business is going to be unable to achieve its goals, or that the costs are going to be too high. When you turn to this company, you get the voice over IP providers who can answer questions and get you set to change the way you are doing business.

Asterisk SIP - Connecting to Your PBX

js1voip | 01 April, 2013 01:01

Have you considered using Asterisk SIP? Did you know that you can reduce the costs associated with using VoIP services by simply getting rid of the need to pay for each simultaneous talk path created? You can also reduce those costs by avoiding the hidden soft cap penalty you are paying right now. The professionals at 1-VoIP by VoIP Your Life will help you to get into the most affordable system for communications that fits your budget and allows you to stay connected in the ways that you want to.

What Is Asterisk SIP?

Asterisk is a type of open source communications software. It allows for the average computer to become a communications server for your business's needs. It helps to power IP PBX systems, conference services and VoIP gateways to allow this to happen. Virtually any type of business, from a small start up to a large, multi location facility can benefit from the use of this system. Even call centers, governments and carriers are using it as their solution to improving effective call communications while also reducing costs. It can do the same thing, and much more for your business. Keep in mind this is a free, open source type of communications tool for your needs.

What Can Asterisk SIP Do For You?

Take a look at how Asterisk SIP can work for your business. The company tries to explain just how versatile the system is by comparing it to a box of Legos. You can use the tools included with this software program to create the right communications tool for your business. All of the pieces are there; you just need to customize those pieces to create a structure that works for your business's needs. This service can do a variety of things for your business, including the following:

  • Transcoding, to convert one type of media format to another.
  • Web services integration to allow for accessing information from various databases.
  • Drivers from PSTN interface cards and devices
  • Drivers for various VoIP protocols
  • Medial management functions you need, including generate tone, play and record
  • Call detail recording which is helpful for billing and for accounting needs
  • Call recording and monitoring functions for seamless operation of your business
  • Integration of a dial plan for scripting language, used for call processing
  • Routing and call handling for all of the incoming calls you have coming in
  • Generation of outbound calls and routing needs
  • LDAP interaction which allows for accessing corporate directory systems

Each of the blocks that Asterisk SIP offers puts you in charge of the way your business works. By using this system's tools, you improve the overall success your business can have when using VoIP. To find out more about how this feature can work for your business, turn to the professionals at 1-VoIP you will quickly find a variety of services available to meet your business's growing needs. Now is the ideal time to cut costs while improving communication services.

How to Get an Unlimited SIP Trunk Account

js1voip | 01 April, 2013 01:01

1-VoIP provides you with the ability to cut your costs for communications down considerably. You can lower your costs by using the company's SIP Trunk solution. When you use the company's services, you are able to stop paying for each simultaneous talk path when it use and this allows for the avoidance of the hidden soft cap penalty you are likely paying.

Here are a few things you need to know about this service.

  • SIP Peering Service is compatible with most types of SIP based IP PBX systems. It is also compatible with Asterisk SIP connections.
  • However, unlike most other types of VoIP service providers, this system does not allow the number of simultaneous calls to be limited. You do have to inform the company if you need more than 25, but for most businesses, this is not necessary.

Why should you turn to this company for your SIP Peering service? There are many reasons. For example, the switching facilities the company operates are 200 miles apart and are connected through separate backbone networks. This provides for protection for you in the event that something happens on to one facility. In addition, each of the facilities is built using Dell Poweredge Servers, which also comes with redundant power supplies. Each of these power supplies is connected through a separate power source. This means more protection for your business.

You Will Lower Costs

The key thing to remember, for most businesses is that by using SIP Trunk service from 1-VoIP, your business pays less for the calls that it is making. When you use this company as your service provider, you will pay substantially lower fees overall. This is based on what other peer companies and providers charge. The reason for this, as mentioned, is that the company does not charge per trunk like most other peer service providers charge. Rather, you will not be limited. You will have unlimited trunks with this companies SIP trunk service.

Connect your PBX service with this company's SIP trunk service. Doing so gives you the ability to use Asterisk and AsteriskNow PBX as well as numerous other features. This improves your connectivity. With a redundant system, that's safe for you to count on, plus with the fact that you do not have to pay a lot of money for the service. Take the time to talk to 1-VoIP. Find out how this company's SIP Trunk can work for your business. This will improve the way your business communicates. For many business owners, this can be one of the easiest ways to improve the profitability of your business in a simple way. Find out how this company saves you money and still improves your communications.

3 Tips To Help You Find A Good Low-Rate VoIP Provider to Make Cheap Phone Calls

js1voip | 01 April, 2013 01:01

There are many phone services on the market today. Trying to find the best provider for your situation can seem challenging. If you are searching for low rate Voice Over IP providers, there are a few major aspects to consider to help you choose the best service for you.

1. The Reputation of the Voice Over IP Providers
It is important to verify customer satisfaction with any provider you are considering. You will want a reliable provider with an excellent reputation. Check to see the company reputation is reliable and that customers are satisfied with the product as well as the service. Look for testimonials detailing why existing customers are happy. Look to see if there are any negative comments. Any good provider will have excellent customer service and technical support for its clients. Inquire about being able to get assistance at no charge to you. Ask whether the support provided is available by phone and online. A low rate provide that has poor customer service is not a good deal for you.

2. The Costs Involved
Assess the type of calls you typically make with your existing provider. Consider whether you can use a domestic call plan or whether you will need an international plan. You will need to check into the countries that are included in the call plans offered by the provider you are considered. Ask about the difference in rates for domestic and international calls. Check to see if you will have to commit to a contract. If you do, is there a trial period that will allow you to make your final decision. Ask if there are any fees for setting up your account and whether there are penalties for canceling a contract early.

3.  The Features Offered by the Voice Over IP Providers
Check into the various features offered by the provider you are considering. Typical features with most companies include: voice mail, call waiting and caller id. Ask about whether these basic features are offered and any fees involved in having them. Inquire about any add-ons offered by the provider. Check to see if you will be able to call from your computer with a virtual line. Ask if you can keep your existing phone number. This feature makes transferring to a new provider much easier. If this is possible, see if there any extra costs involved.

Once you have considered these major aspects of the VOIP providers available to you, choose the company that will give you everything you want at the best price. Be sure to read all of the contracts, especially the fine print. When you are sure that you have all of the facts and you are satisfied with the provider you have chosen, you will be ready to open your account.

What You Wish You Knew About Voice Over IP A Year Ago

js1voip | 01 April, 2013 01:01

Not every Voice over IP Provider wants you to know as much about VOIP as possible. They just want to sell you a service. But the good ones, the best ones, understand that if done right VOIP is an incredible service for their customers. It's too bad you didn't have this information last year, because it would have saved you a lot of money. But it's not too late to learn.

IT v Telecommunications

It's technically true that Voice Over IP is IT. It relies on information managed by computer networks. But in the real world it's telecommunications technology. That means phone availability and quality are key. Customers don't care about the inner workings of back up servers and uninterrupted power. You care about results, which means up time and call quality.

Most VOIP companies treat their service as IT. They brag about computer equipment, hosting facilities, and on site technicians. But unless their service is available 99.999% of the time, you may not be able to complete calls when you need to, or just want to.

Most VOIP companies partner and interconnect with other companies based on price. That could result in a slightly lower monthly bill. But it will also result in low call quality. When “can you hear” becomes “you can't understand”, the result is two frustrated callers. VOIP is already a huge savings over traditional land lines and cell phones. Sacrificing quality for a few more cents is a mistake.

The days of unreliable VOIP service with low call quality are gone. Today a worthwhile VOIP service is always available, and the person on the other end of the line thinks you're calling on a land line.

Contracts

When a Voice Over IP Provider requires a long term contract, they're essentially admitting that their service isn't very good. A quality service stands on its own merits. Satisfied customers keep renewing month after month.

Companies which demand long term contracts also become lazy. It's like a professional athlete who signs a long term contract vs. one who is playing for a new contract. The long term guys get lazy, because they know they'll earn that guaranteed cash. The guys going for new contracts work hardest, because their pay depends on performance. Keep them on their toes, don't sign a long term contract.

Customer Support

Even when a Voice Over IP Provider maintains an incredible product, you'll still run into issues that require customer support. Many modern companies create complex IVR systems that lose a customer in a maze of prompts, pre-recorded messages and on hold music. Eventually the caller becomes fed up, and decides the problem isn't worth the effort.

The best VOIP companies maintain customer support systems featuring real people. They'll answer after one or two rings, and get right to your issues. After all, you don't want to spend phone time solving phone problems.

What You Wish You Knew About Voice Over IP A Year Ago

If you had known these things last year, you'd have ditched the expensive land line or cell phone at home services. Modern VOIP matches other phone services in availability, quality, beats them in price, and if you've selected the right company beats them all in customer support and overall customer satisfaction. Now you know. It's not too late to go with a Voice Over IP provider.

5 Steps to Selecting a Hosted PBX Voice Over IP Provider

js1voip | 01 April, 2013 01:01

VoIP PBX is one of the most prominent technological trends amongst businesses enterprises and residential households. Voice over Internet Protocol is the telecommunications category that allows voice to be transmitted via online networks such as the internet.

PBX is a Private Box exchange, a private telephone network within a system. Hosted PBX VoIP offers the features of a traditional PBX without the hassle of on-site switch equipment or many external phone lines. Basic features of PBX as well as more advanced options are offered without the staggering cost or hardware. Most business organizations use this because it is significantly less expensive than traditional telephony solutions. Companies and residential homes alike should look into Hosted PBX Voice over IP solutions as an effective way to reduce telephony costs.  

Here are 5 steps to select a Hosted PBX VoIP:

1. Familiarize Yourself with the Technology
Since this is fairly new technology; which continues to become more efficient and advanced, familiarize yourself with the technology. It's important to develop an understanding of how it works and the technical terms associated with it. This technical knowledge will prove valuable when addressing features needed, pricing, installation, and potential repairs. An educated client will be able to make smarter, swifter decisions.

2. Determine Needs
The next critical step towards selecting a Hosted PBX VoIP Provider is determining the needs of your home or company.  It is a very versatile service, therefore consider which specific features are necessary and which ones are you interested in. This preparation will allow yourself to effectively choose a provider that can meet your specific needs and potentially surpass them. If you're not sure which features are available, ask a provider.

3. Estimate Hardware Owned and Hardware Required
Ideally, you want to have a proper estimation of the telephony hardware that your company will be using. For example, how many telephones will your business use? How many Fax machines? How is your LAN network? Will employees require hardware at home for business purposes? Do you own this hardware or will you be leasing it? Estimate these factors prior to contacting providers. This step will make step 3 and 4 much easier for both you and the PBX VoIP providers.

4. Educate Yourself About Hosted PBX VoIP plans
The world of Hosted PBX VoIP features much competition and it important to have a basic understanding of the pricing and feature plans available. Business and Residential plans usually differ in both features and cost. Companies may offer limited, unlimited or premium unlimited plans. Be sure to ask any questions about contractual agreements, satisfaction guarantees, installation prices, prepay options, and long distance pricing.

5. Compare and Contrast Provider Pricing

Now that you have an estimation of your hardware and have a basic understanding of Hosted PBX VoIP plans, most providers offer free price quotes for their services. It is not only important to compare monthly rates but also consider the initial set-up fee, possible taxes and long distance pricing. Consider other potential hidden fees such cancellation or customer service support fees. Address all fixed and potential costs while researching companies. Remember, the lowest cost is synonymous with the best quality.

The decision to sign with a hosted PBX VoIP provider can help improve the financial flexibility of a business. The Hosted service means that your employees can focus on the business instead of the telecommunications meaning increased productivity. It can help reduce the cost of your telephony bill at home as well. Follow these steps to ensure a secure transition into this emerging technology.



Top 3 Benefits a VoIP PBX System Will Provide to Your Business

js1voip | 01 April, 2013 01:01

There are several benefits associated with a Hosted PBX VoIP system. For new and existing business ventures, VoIP systems can centralize all vital communications across vast networks. This includes B2B and chat-based platforms, which enhance customer service and daily business protocols. They can also provide essential communication services for sales, while simultaneously facilitating P2P initiatives and instant messaging endeavors. As a result, employees are able to secure optimal performance and delivery. In addition, clients can be instantly directed to extensions, without extensive delays and waiting times. As an innovative communications tools, VoIP has truly revolutionized a vast array of commercial entities and business sectors.

Save Money

One of the main benefits of a Hosted PBX VoIP system is cost-effectiveness. With a strong emphasis on unification, these systems are designed to save costs and promote interior and exterior growth. As your business network centralizes, the need for costly or traditional communications is simply eradicated. No longer do you need to pay for separate Internet or telephone lines. In addition, the need for bulky and expensive business phone systems is also eliminated. With one central line, you can integrate an array of business functions to ensure maximum communications. This includes web file transmissions, along with sending and receiving important client correspondence.

Compatibility

A VoIP system on Hosted PBX is also compatible with an array of systems. Whether your business utilized Macintosh of PC computers, calls can be placed and received from virtually any computer. In addition, the VoIP facilitates multi-faceted platforms, including business desktop environments and even wireless connections. As a result, clients and customers can initiate file transfers over mobile units. This not only saves time, it also saves money for both the client and company. For employees, it also helps secure productivity and performance in the marketplace. Since they are able to connect with clients no matter where they are, leads and sales can be elevated. For businesses, this is also the perfect way to generate revenue, while meeting the needs of your customers within time and budget.

Maintenance

A hosted PBX VoIP communication system is incredibly easy to maintain and modify. You can also enhance, update, or even upgrade your system as desired. Since installation is performed online, you never have to worry about extensive hardware maintenance. This also helps you dramatically reduce costs, since the need for maintaining and supporting your own phone system is eliminated. Businesses can also pay for the services they require, with an option to upgrade as business ensues. Unlike traditional business phone systems, you are never locked in to multi-year contracts that simply do not produce desired results.

With this type of system, you can truly unify your business and save on communications costs. The system also protects from external power failures, which secures consistent online access to all your sites, within one seamless platform.      

 

VoIPYourLife, LLC Names Bob Pierce as Vice President of Sales

js1voip | 01 April, 2013 01:01

WEBWIRE – Friday, August 12, 2011

Oklahoma City, OK (August 5, 2011)

VoIPYourLife, LLC an industry leader of small to medium size business and residential phone service, today announced that Bob Pierce has joined the company as Vice President of Sales. He has over 20 years of sales and marketing experience and 10 years of telecommunications experience with detailed knowledge of the VoIP industry. In his new role, Bob will drive VoIPYourLife’s corporate strategy with special focus on channel partnerships, direct sales, creative marketing and strategic planning.

During his tenure in the telecommunications industry Bob held positions as Vice President of Sales & Marketing for Bell Tower Corporation, LLC, CEO for A Byte Above, LLC, and has served the City of Tulsa as part of several committees that oversees government contracting equality and over $525 million dollars in tax revenue.

“We are excited to have Bob on board!” says Dennis Smith, CEO for VoIPYourLife. “His extensive background in telecommunications will help drive VoIPYourLife’s, VYLmedia and 1-VoIP brands further into the business markets.”

“I am eager to work with VoIPYourLife to achieve a stronger foothold in the commercial markets. I am impressed with what they have achieved in the small business and residential markets” says Bob Pierce. “Their proven track record, attention to customers and high quality product made joining VoIPYourLife an easy decision.”

About VoIPYourLife - VoIPYourLife, LLC headquartered in Oklahoma City, is an industry leader since 2005 providing business VoIP Service and Residential VoIP service with reliable & affordable feature-rich broadband phone service, rivaling the traditional telephone services. VoIPYourLife’s reputation has raised it value with US based-high touch, live customer service that provides one call resolutions and simple plug and play equipment making setup fast and easy. VoIPYourLife offers residential phone service and business Hosted PBX or Unlimited SIP Trunk services with plans that include over 40 call managing features with nationwide and international calling to 33 countries and is available to customers in the United States. Service can be purchased on the web or by phone. For more information on VoIPYourLife products and services, visit www.VoIPYourLife.com.

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